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Dear Valued Customer

Dear Valued Customer,

We at Worldfloorsdirect.com would first like to thank you for visiting our site.  We take a lot of pride in being one of the oldest, best and most trusted online flooring retailers.  Unlike many of the larger online sellers who are owned and operated by the mills in Asia, Worldfloorsdirect.com has always been American owned and operated since its formation in 2003.

Worldfloorsdirect.com’s A+ rating on the IBBB & 100% feedback on ebay prove our commitment to our customer’s satisfaction and our goal to make your floor purchase experience as smooth and easy as possible.  We are a trusted flooring source during a time when the average lifespan of many flooring companies is very short given their lack of experience, unreliability of stock, shipping insufficiencies, poor customer service and unfortunately some who are scam artists.  Each flooring sale is very important to us and one of our experienced flooring professionals will work with you every step of the way to help you pick the best flooring product for your project.

We sell first quality, brand new flooring products with full manufacturer warranties from the most trusted-brand name manufacturers in the world.  We do not sell seconds, off goods, etc. and personally stand behind every sale.  In the unlikely event there is an issue with the product, our great relationship with the manufacturer will be to your advantage.  In this instance, we would assist you in any way to resolve the issue and make sure your flooring project continues on as flawlessly as possible.  We are able to assist in this manner given our buying power, whereas a smaller retailer would not be able to get the same response or results.

Our great relationships with the manufacturer’s products we sell, buying power and stocking capabilities, allow us to offer you the most competitive delivered pricing available.  In some cases up to 80% retail.  In addition, we do not charge sales tax for shipments to all states except TN which adds to your savings.  We will compete for your business.  Lastly, our quick, low cost, best in the business customer delivery makes worldfloorsdirect.com the perfect partner for your flooring project.

Our low flat rate residential delivery with FREE LIFTGATE service is truly a concierge serve.  With liftgate delivery, the shipper will lower pallet/s down and move to your garage or closest entry point for the most convenient unload.  Other online sellers charge anywhere from $75-$200 for the LIFTGATE DELIVERY option or do not offer the service at all.  This means you will actually have to unload the product carton by carton from the truck at the point in which the carrier is inclined to stop or possibly try to a carrier’s delivery warehouse or terminal.  Keep in mind, these cartons most often are very heave.  Again, Residential with Liftgate delivery is included at no additional cost to you on all worldfloorsdirect.com orders.

Our goal is simple at Worldfloorsdirect.com, make your flooring purchase as enjoyable and affordable as possible and we will do whatever it takes to make this happen!

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